Privacy Policy for Stress-Free Paint and Design
Effective Date: May 8th 2025
At Stress-Free Paint and Design (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and other contact details provided through contact forms, service requests, or user accounts.
- Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. You can review the Gravatar privacy policy at https://automattic.com/privacy.
- Media: If you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this data.
- Cookies:
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
- If you visit our login page, a temporary cookie checks if your browser accepts cookies.
- If you log in, we set several cookies to save login info and screen choices (lasting two days to one year, depending on settings).
- If you log out, login cookies are removed.
- If you edit or publish an article, a cookie is saved indicating the post ID (expires after one day).
- Usage Data: Including IP address, browser type, device details, and pages visited.
- Embedded Content: Articles may include embedded content (videos, images, etc.) from other websites, which behave as if you visited the source site. These sites may collect data, use cookies, or track interactions.
How We Use Your Information
We use the data we collect to:
- Provide painting services and respond to inquiries
- Process bookings, estimates, and communications
- Improve our website and services
- Comply with legal obligations
Who We Share Your Data With
We do not sell or rent your personal data. We may share data with:
- Service providers who support our operations (e.g., payment processors, email systems)
- Legal authorities if required by law
- If you request a password reset, your IP address will be included in the reset email
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to recognize follow-up comments.
- Registered user accounts (if any) store the personal information provided in the user profile. Users can see, edit, or delete their personal data at any time (except username changes). Website administrators can also access and modify this information.
Your Rights Over Your Data
You can request:
- An exported file of the personal data we hold about you, including any data you’ve provided
- That we erase your personal data (excluding data we must retain for administrative, legal, or security purposes)
To exercise your rights, please contact us:
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or loss.
Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.